This website www.pukka.gr refers to the online store (e-shop) of the company under the name “TERZOPOULOS PAN. THEOFILOS “and the distinctive title” Pukka “(Tax Identification Number: 115399329, Tax Office:A THESSALONIKI). The headquarters of the company is located at, PC: Fragkon 20,54625 THESSALONIKI. TEL: 2315552323, e-mail: firstname.lastname@example.org
The primary concern of the company is the listing of the terms that govern the rights and obligations of www.pukka.gr to all users who will visit its website and aims to inform them about their rights, obligations and better service. in the search and acquisition of the products they wish to buy from this online store.
TERMS AND CONDITIONS OF SALES
Any user who enters this online store and makes use of the services provided or places an order by phone at (+30) 231 555 2323 and hours 10:00 to 18:00, Monday through Friday, is considered to consent and accept unreservedly the terms set out here. In case the visitor / user does not agree with the terms, he must avoid the use of the services of the online store as well as any telephone order of products from the store.
Pukka puts the security of your personal data as the first priority.
The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPX) “.
By visiting www.pukka.gr you accept the practices described in this privacy notice. At present, its users give their explicit consent to the collection and processing of their personal data, while they can revoke or modify it at any time.
We reserve the right to change the terms of protection of personal data, in accordance with the applicable regulatory framework. We kindly ask you to regularly check these terms for any changes, as your continued participation in our services implies your acceptance of all possible modifications thereof.
The collection and management of users’ personal data by (company name), are subject to the following terms as well as national, Community and international law, regarding the protection of the individual from the processing of personal data as applicable.
What information is considered personal data?
Personal data is data that can be used to identify or communicate with an individual.
In order to offer you better services and to facilitate your purchases with product proposals that suit you, we collect personal information after your explicit consent and after you have previously become fully aware of your rights, as provided in Articles 11, 12 and 13. of law 2472/1997 and in corresponding provisions of Regulation 679/2016 GDPR.
Purpose of collecting personal information
Pukka collects, maintains and processes personal data only when the users themselves voluntarily provide it, for the following purposes:
To serve the above purposes, we may contact you by email, telephone, or SMS.
Where is your personal information collected from?
The provision of all personal information is voluntary, but also necessary for the use of our services, such as the information of submission of offers or purchases required for the conclusion of a transaction.
We collect personal information at your own discretion, either directly from you or from any devices (including mobile devices) you use when:
Personal information we collect
What kind of personal information do you give us when you use our services or account on our website?
The personal data collected by Pukka, depends on the respective service you use on our website and can be:
Personal information such as name, addresses, telephone numbers or e-mail addresses when you sign up for an account, place an order or query on a contact form on our website,
details about linking to your account, such as adding products to your cart, recently viewed products or your wish list
in some cases you can provide age, gender, interests and favorite
tax information (company name, professional activity, VAT number, tax office, bank account number)
Personal information we collect using cookies
If you do not wish to participate in ad personalization programs, you may opt out of following the instructions provided by your respective browser. privacy notice. We do not allow third parties to monitor or collect your personal information from our site for their own advertising purposes, without your consent.
What rights does the user have in his personal data?
We respect your right to access, correct, request deletion or request a restriction on the use of your personal information, as required by applicable law 2472/1997 and Regulation 679/2016 GDPR. We have also taken steps to ensure that the personal information we collect is accurate and up to date.
You have the right to know what personal information we hold about you and to request the portability of your information. We will provide you with a copy of your personal information in a structured, widely used and readable format upon request.
If your personal information is incorrect or incomplete, you have the right to modify it yourself, if you are a registered user, or to request modification.
You may request that we delete or restrict the way we use your personal information, but this right is governed by applicable law and may affect your access to certain services.
You have the right to request a restriction on the processing of your personal data as well as to object to their processing.
At your request, we will close your account and remove your personal information as soon as possible, in accordance with applicable national laws.
The completion period of the respective request is 30 days and there may be an extension, upon your relevant information
Processing of personal data on the Pukka website
You can process your personal data in 3 different ways:
How long do we keep your personal information?
We maintain your personal information according to the needs and technological equipment of the company that ensure its proper and good operation. Upon request and upon your request, we will safely delete your personal data from our database, in accordance with the data retention and deletion policies.
How do we protect your personal information?
We protect your personal information by using security measures to reduce the risk of loss, misuse, unauthorized access, disclosure and modification of your personal information.
Protect the security of your information during your transactions by using Secure Sockets Layer (SSL) software, which encrypts the information you enter. For more information on maintaining security when shopping online, visit the Transaction Security section.
Pukka may disclose certain personal data to third parties to facilitate marketing, advertising and communication activities. The companies affiliated with (company name), and the corresponding privacy policies are as follows:
Google – Data for personalized and repetitive marketing (remarketing).
Facebook – Data for personalized and repetitive marketing (remarketing).
Pukka expressly states that it will not sell or otherwise transmit or disclose users ‘personal information to third parties not related to the company without users’ consent, for reasons that are not in line with the company’s purposes or are not mentioned above .
Your personal data may be disclosed to judicial and police authorities upon their legal request, in accordance with National and European Legislation.
Right of termination
According to Law 2472/1997 and Regulation no. 679/2016, you have the right, if you consider that your rights regarding the protection of your personal data are violated, to submit a relevant complaint to the Personal Data Protection Authority or to any other competent supervisory authority.
Who is responsible for collecting and processing your personal data?
For any exercise of your rights you can contact the person in charge of processing, collection and protection of the above data for the company Pukka.
The creators of photographs as original works of the spirit according to the provision 2§ 1 of the International Convention Bern – Paris, article 2 § 1 of Law 2121/1993, as in force today and of Directive 93/98 EC, have agreed to be transferred automatically (according to article 32 § 2 of Law 2121/93, as in force today) to the respective company (Pukka) the property right and all their powers over it regarding each photo that they will create and have accepted that the each company (Pukka) will have the full exploitation of these works without restriction as well as the rights of modification, reproduction, integration and reproduction for its entire duration (Article 9 of the WIPO Treaty on intellectual property ratified by Greece with the Law 3184/2003 – FEKA ‘228 / 26.09.2003,12 of the TRIPS Agreement on intellectual property rights in the field of Commerce, ratified by Greece with Law 2290/1995 [Government Gazette A ’28] as well as article 6 of Directive 93/98.
THE SOLD ITEM
The features of the items sold are available and you can access them by searching in the name of the respective product.
All prices listed on the products available through Pukka include VAT 24% and do not include shipping or cash on delivery. These prices refer to the products, but also to the quantities, provided that they are available and sufficient, while Pukka reserves the right to change the prices of the products sold without prior notice.
SUBMISSION / CANCELLATION OF ORDER – CONSUMER PROTECTION
Placing an order through the e-shop is a conclusion of a distance selling contract regulated by the legal framework of Law 2251/1994, as amended. It constitutes a binding offer to purchase these products at the total price indicated when submitting the order, as it includes VAT, packaging and shipping costs, other applicable charges and any discounts to which you are entitled as a visitor / customer.
Possibility of concluding a valid order through the e-shop, you have if you are legally competent according to the articles of the Greek Civil Code, (if you have reached the age of eighteen and you are not in legal aid regarding the conclusion of a sales contract). Orders can also be placed by representatives of legal entities, while the company reserves the right to claim from the supervisor or guardian any orders that will be made by legally incompetent persons.
Your order is completed upon acceptance by Pukka by sending a written confirmation email to you at the email address you provided when placing the order. In case you do not receive a confirmation message of your order, please contact Pukka at info@Pukka.gr in order to request the successful completion of your order.
You can cancel your order within 2 hours of completion by calling us at 2310 903545 or via e-mail at info@Pukka.gr. Depending on the progress of your order, we will inform you about the options you have.
This possibility is given to you, strictly, for two hours after placing the order. After this time point can not be canceled, so you can now return and change your order after first receiving it
According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic settlement of consumer disputes with the Alternative Dispute Resolution procedure (ADR) is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single all-union platform for electronic dispute resolution (platform ADR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
Pukka, guided by the facilitation of transactions but also your immediate service, provides all the following payment options:
Every user who has made a purchase from this online store has the right to withdraw within 14 calendar days from the date of receipt of the product, without stating the reasons for which he withdraws. In this case the customer is obliged to return the product to its original state with the sole charge of returning the product.
In order for the customer to exercise the right of withdrawal, he must fill in the relevant form included with the product in the package he will receive. The information that the customer is required to fill in on the form so that the withdrawal process can take place is the name of the beneficiary, the name of the bank and the IBAN.
Underwear is excluded from the exercise of the right of withdrawal, for reasons of hygiene,.
APPLICABLE LAW AND OTHER TERMS
Pukka reserves the right to renew and modify the terms of transactions, after prior notice and will take effect from the date of posting in the online store. Failure to exercise any of Pukka’s rights cannot be construed as a waiver.
These terms are fully compatible with applicable European and Greek law and users recognize the right of the company to change the provisions of these terms, insofar as they do not relate to its legally binding obligations and without affecting completed situations.
If due to force majeure (natural disasters, weather conditions, strikes, etc.) it is not possible to deliver the products you have ordered, we will inform you in time by phone or e-mail to find out if you want to be sent immediately your order. Pukka bears no responsibility for any situation beyond its own fault and will do everything humanly possible to better serve you.
Www.pukka.gr provides its users with the opportunity to choose their information about the new products available on the market and for any other offers, payment arrangements, etc. by sending advertising – information messages to their email or postal address or by phone. www.pukka.gr will not abuse its above service. Users are always given the option to stop receiving advertising messages.